Support

We're here to support you

Questions about subscriptions, refunds, or booking? Reach our team on Telegram or email.

Customer support

Get help fast

Most tickets are answered within 1–2 hours during business hours.

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Telegram support

Start the bot and message our team — fastest for urgent slot questions.

Open in Telegram →
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Billing & refunds

Payment issues or refund requests — include your Telegram username.

Email support
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Email

support@slotify.live

Support: 24/7

Usually replies in under 2 hours — during business hours

Support FAQ

Common support topics

Can I get a refund?
Yes. If you receive no notifications within 7 days, contact us on Telegram for a full refund.
I'm not receiving alerts
Enable Telegram notifications for the app and ensure your subscription is active in the bot.
How do I change my monitor?
Open the bot menu and update your country, city, or visa type — changes apply immediately.